We take our clients very seriously, and always look for ways to improve upon our pest control services. If you have any comments or feedback for us, please use this form. Only management will read your comments. If you had a question that needs a response, we will try to get back to you in 24-48 hours. Please include the date and town the work was done in.
12:04 19 May 21
We've used Better Termite for 30 years. They are very professional, courteous and most of all, knowledgeable.
19:15 15 Mar 21
Always professional and efficient ! Been a customer since June 1996 ;-)
15:12 27 Jan 21
Spectacular response and service from Better Termite. I really appreciate Juan's service to conduct an inspection. I was looking for a refinance termite inspection and Better came up in my search, I was helped by Michelle via chat and received a call in less than an hour from Brian who had a slot available the next day. Totally awesome! Less than 24 hours from when I searched to having a terrific affordable and prompt service completed. I will use Better Termite and Pest Control again and offer my strongest recommendation for others to use Better for their termite/pest needs.
12:41 06 Oct 20
We were blown away by the outstanding service received from Better Termite! We required a specific inspection for closing on a VA loan refinance and time was of the essence. Not only did they fully understand what was needed but they were able to accommodate our tight timeline. Every employee we spoke to or welcomed into our home was professional and courteous. We can’t thank you enough for your assistance! We have been happy customers for over 10 years and will continue!
14:25 01 Oct 20
We have been customers for roughly 4 months after switching from a national brand. Better Termite’s staff are professional and thorough. They are responsive when an issue comes up between treatments. I am very pleased with their service and would recommend to anyone.
01:43 21 Jun 20
My technician, Darren Sheetz, was so kind, nice, explained everything he was doing, and arrived, during this pandemic time, fully equipped with face mask and gloves, so I had no worries about the cleanliness of what he was doing. I will request Darren again for any services I need, as he was a true professional.
18:00 12 Mar 20
Technician Daren is the best! Timely, professional and extremely knowledgeable. Significantly exceeded my expectations and provided a detailed and thorough inspection. Thank you Daren!
17:28 07 Feb 20
Our third annual inspection with Better Termite. Technician was prompt (at the front end of arrival window), helpful, thorough in his inspection and clear in reporting the results of his inspection. Reassuring to have such good service.
22:12 19 Dec 19
We have been a Customer of Better Termite & Pest Control since we moved to Alexandria in 2000 and to Fredericksburg in 2011. On this most recent visit when it was raining, I found Joann to be thorough, knowledgeable and personable during the inspection visit. Both of these residences were initially treated during the construction process and we have continued the annual renewal with Better Termite.Thank you